Legal information

Delivery and Returns

Delivery timelines, shipping responsibilities, and return rules for marketplace orders.

NEXTSPARES DELIVERY AND RETURNS POLICY

1. SCOPE

This policy applies to orders placed through the NextSpares marketplace ("Platform") unless otherwise agreed in writing between Buyer and Seller.

2. DELIVERY

2.1 Delivery methods may include factory pickup, courier shipment, or agreed freight arrangements. 2.2 Estimated delivery times are indicative and may vary based on stock location, customs, and carrier performance. 2.3 The Buyer must provide accurate delivery details and ensure receipt arrangements are in place. 2.4 Partial shipments may occur when items are sourced from multiple locations.

3. SHIPPING COSTS

Shipping, insurance, and handling charges are shown at checkout or confirmed by the Seller before dispatch unless otherwise agreed.

4. RECEIPT AND INSPECTION

The Buyer should inspect deliveries on receipt and report visible damage or shortages promptly through Platform support.

5. RETURNS

5.1 Return eligibility depends on product condition, order type, and applicable law. 5.2 Unauthorized returns or returns outside the agreed window may be rejected. 5.3 Return shipping costs are borne according to the reason for return and the parties' agreement.

6. REFUNDS

Approved returns are refunded using the original payment method or an agreed alternative within reasonable processing times after inspection.

7. NON-RETURNABLE ITEMS

Custom-manufactured, used, or specially sourced items may not be returnable unless defective or required by law.

8. CONTACT

Delivery or return questions: info@nextspares.com Last updated: May 2026.